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This page explains how 777jane collects, uses and protects the personal information tied to your account — including how you can review, correct or raise questions about your data at any time. Access and use of this platform depends on your local law and eligible regions.
When you create an account with us, we collect the details you provide during registration — your name, contact information, and the payment method you choose to use, such as Nagad or Bank Transfer. We use this information to operate your account, process transactions, and respond to your support requests. We do not sell your personal data to third parties, and we do not share it with outside parties except where required to process your transactions or comply with applicable legal obligations. Data you submit through your account wallet — including deposit records linked to Nagad or Bank Transfer — is stored securely and accessible only to authorised personnel handling your account. We retain your account data for as long as your account remains active and for a period thereafter as required by applicable law. If you close your account, you may request that we delete or anonymise your personal records, subject to any legal retention requirements that apply in your region. Availability of this service and the rights described here depend on your local law and eligible regions. If you have questions about how your data is handled, our support team is the right place to start.
Understanding the boundaries of this policy helps you know where your data rights apply and where separate terms or third-party rules take over.
This policy covers all personal data you submit when opening or managing your account — login credentials, contact details and identity verification steps shown in your account settings.
Payment records processed through Nagad or Bank Transfer fall within this policy. We hold transaction data securely and you can request a record of your deposit and withdrawal history through your account.
General browsing of our site — pages you visit, session duration, device type — is covered by this policy under standard analytics data collection, used only to improve how the site works for you.
Payment processors, identity verification providers and any external service linked from our platform operate under their own privacy terms. We are not responsible for how those third parties handle your data once it leaves our systems.
You have practical options when it comes to the personal data we hold on your account. You can request a copy of the information we have on file — this includes your registration details, transaction history and any correspondence with our support team. If any of your account details are incorrect, you can update them directly through the account settings page or ask our support team to make the correction on your behalf. Where local law gives you the right to request deletion of your data, you can raise that request through our support channel and we will respond in line with applicable legal requirements. We aim to handle all data requests clearly and without unnecessary delay, though response times may vary depending on the nature of the request and any legal obligations that apply in your region.
Open your account page and navigate to account settings to see the personal details and transaction history we hold for you.
Update your contact information directly in account settings, or contact support if a field cannot be edited from your end.
Send your question through our live chat or email support channel. Include your registered contact detail so we can locate your account quickly.
Submit a removal request via support. We will confirm what can be deleted and what must be retained under applicable legal requirements in your region.
If you have a question about your data or want to act on any of the rights described in this policy, these are the routes available to you.
Open the chat window from any page on the site. This is the fastest way to reach us for account and data questions during active support hours.
Send your privacy or data request to our support email address shown in the contact section of your account page. Include your registered account details.
Your account page contains a help section with guidance on updating details, reviewing transaction records and submitting a formal data request.
We apply consistent data handling practices across every account on the platform, whether you access it on mobile or desktop.
Your account data — including registration details and payment records from Nagad or Bank Transfer — is stored on secured servers with access restricted to authorised personnel only. We do not store full payment credentials on our platform.
We use cookies to keep your session active across pages and to understand how the site is used at an aggregate level. You can manage cookie preferences through your browser settings at any time.
Your account is protected by the login credentials you set. We recommend keeping your password unique to this platform. If you suspect unauthorised access, contact support immediately through live chat or email.
If we update this policy in a material way, we will notify you through your registered contact detail before the change takes effect. Continued use of your account after that point indicates acceptance of the revised terms.
Answers to the questions we hear most often about how your data is handled on this platform.
We collect the details you enter during registration — your name, contact information and the payment method you select, such as Nagad or Bank Transfer. We also record transaction activity and support correspondence linked to your account.
Yes. Open your account settings page to review your registration details and transaction history. For a full data record, contact our support team through live chat or email and we will compile what we hold for your account.
Most contact details can be updated directly in account settings. If a field is locked or you need help with a correction, reach out to support via live chat or email and we will update the record on your behalf.
We do not sell your data. We share it only where necessary to process your transactions — for example, with payment processors handling Nagad or Bank Transfer — or where required by applicable law. Third-party processors operate under their own privacy terms.
We retain your data for as long as your account is active and for a period after closure as required by applicable law in your region. You can request deletion of your data through our support channel, subject to any legal retention obligations.
Contact our support team through live chat on the site or via the email address shown in your account help section. Include your registered contact detail so we can locate your account and respond to your request without delay.